Terms of service

Terms of Service

Last updated: September 18, 2026

Store and Contact

FORM & KIN is operated by Guangzhou Panyu District Shiji Green Mushroom Workshop Trading Firm (广州市番禺区石基绿蘑坊贸易商行). Its correspondence address is Panyu District, Guangzhou, Guangdong, China.

Contact us at breezelly3@outlook.com, via WhatsApp at +86-13600032685, or through our website contact form. We primarily reply by email or WhatsApp and do not provide voice phone support.

Product Information

We aim to present product descriptions, prices, and images accurately. Jewelry and natural pearls, gemstones, or other natural materials can vary in color, tone, texture, inclusions, size, and appearance. Availability may change at any time.

Prices, Orders, and Payment

Unless otherwise stated, prices are shown in the currency displayed at checkout. We may correct pricing or product-information errors and, to the extent permitted by law, refuse or cancel an order, including for inaccurate information, unauthorized payment, or suspected fraud. You agree to provide accurate order information and pay all charges disclosed at checkout.

Shipping, Returns, and Exchanges

Shipping, returns, refunds, and exchanges are governed by the Shipping Policy and Return & Exchange Policy, which form part of these Terms. Nothing in these Terms limits consumer rights that cannot lawfully be waived.

Intellectual Property and Website Use

All text, designs, photographs, logos, trademarks, and other website content are owned by or licensed to FORM & KIN and protected by applicable law. You may use the website for personal, non-commercial shopping only. You may not copy, reproduce, distribute, scrape, interfere with, misuse, or otherwise exploit the website or its content without written permission, except where law permits.

Third-Party Services

The website may link to third-party services. We do not control and are not responsible for their content, availability, terms, or privacy practices.

Governing Law and Disputes

The creation, operation, access, use, and online transactions of this website are governed by the laws of the People’s Republic of China. Parties must first seek to resolve disputes relating to website use, purchases, order fulfilment, returns, exchanges, or services through our official customer-service email. If no agreement is reached, either party may bring the dispute before a court with jurisdiction in Guangzhou, China.

We sell to customers in the United States and respect mandatory consumer-protection laws that apply there. Except where mandatory law requires otherwise, these Terms do not select the tax or commercial laws of any U.S. state as the governing law. Any applicable tax, collection, filing, or compliance obligation remains subject to the law that actually applies and is not excluded by these Terms.