Shipping Policy

Last updated: September 18, 2026

Origin, Destination, and Delivery Estimate

All orders ship from China to the United States. After dispatch, estimated delivery is 7–15 business days. This is an estimate and not a guaranteed delivery date; carrier capacity, holidays, and other events outside our control can cause delays.

Shipping, Import Taxes, and Duties

The item price includes standard shipping. U.S.-bound order prices also include import duties and customs-clearance fees. After payment, customers do not need to pay additional duties or clearance charges to customs or the logistics provider. Our logistics partners arrange duty-paid customs clearance and delivery.

Tracking and Address Changes

When tracking is available, we send it to the email used at checkout after dispatch. Please provide a complete and accurate shipping address. Contact us promptly at breezelly3@outlook.com, via WhatsApp at +86-13600032685, or through our website contact form if you need an address change; we cannot guarantee changes once an order enters processing or has shipped.

Delivery Issues

For damaged, lost, or tracking-exception parcels, contact us with your order number and relevant details. Depending on the circumstances, we may arrange a reshipment, exchange, or partial refund. If tracking shows delivered but you did not receive the parcel, contact us promptly so that we can investigate.

Contact

We primarily respond by email or WhatsApp and do not provide voice phone support.